Customer Reviews

Based on 371 reviews
56%
(208)
17%
(62)
11%
(39)
6%
(22)
11%
(40)
K
Karen M.
Unsure how I feel

I bought the D4 a year ago and have been trying to decide if it was worth it. I bought it at Kohl’s and used a bunch of Kohl’s cash and coupons so it was very reasonably-priced.
Simple to set up and hooked right up to my phone. I love how it remembers the layout of my house and finds its way back to the base.
However, about 2 weeks after using it daily, it disconnected from my phone and has never been able to connect since. I have followed the instructions time and time again, but it will not reconnect.
I am able the start my Neato by tapping the button, so it still works fine, but it would be nice to control it remotely as that was a selling point.

b
brad
I love this thing.

I don't really have any complaints. I have been using this thing for about 3 years and the battery is still great. I run it nearly every day and i usually run it twice. I do have a smaller house. It runs mostly on the carpet side of the house. And it does a fantastic job. For something so small it pulls a ton of dust out. I wouldn't trade it for the world. I do recommend getting HEPA filters for it.

L
Lina R.
My ride or die

He hasn’t let me down a single time since I bought him 3 years ago. Always on schedule mon-fri 8.45 AM since day 1.
I did bought an iRobot for like $1k a few years earlier and I freaking hated it, it was worthless, even fell down from the stairs over and over even though I bought extra stuff to prevent just that. But this little shit does everything right and keeps my house clean!

The ONLY negative thing is that he’s very sensitive with finding floorplan and sometimes he just decides to not work no matter what, and the only solution is to delete and make a new floorplan (even though I never even touch the base or put something nearby). But since I only paid about $100 in a store-outlet I can live with that!

M
My Rosie
Does a good job

Was a gift for Christmas from my husband for Christmas

M
Monkey momma
Great value

We have had it For about a month and a half ... I really like it, the only complaint is if internet is out, you r screwed it wiling work... Overall very happy...

Committed to you, your home, and your lifestyle

  • Handles the dirty work

    70% bigger brush picks up more pet hair while Turbo Mode gets the dirt and fur you can’t see.

  • Effortless control

    Enjoy quick setup and easy scheduling. Plus, manage your robots from anywhere with the Neato app.

  • Smart home integration

    Control your robot with your phone, Apple Watch, Amazon Echo, Google Home, and more.

  • Regular updates

    Ongoing software updates deliver new features and constantly improve your robot.

Customer Reviews

Based on 371 reviews
56%
(208)
17%
(62)
11%
(39)
6%
(22)
11%
(40)
K
Karen M.
Unsure how I feel

I bought the D4 a year ago and have been trying to decide if it was worth it. I bought it at Kohl’s and used a bunch of Kohl’s cash and coupons so it was very reasonably-priced.
Simple to set up and hooked right up to my phone. I love how it remembers the layout of my house and finds its way back to the base.
However, about 2 weeks after using it daily, it disconnected from my phone and has never been able to connect since. I have followed the instructions time and time again, but it will not reconnect.
I am able the start my Neato by tapping the button, so it still works fine, but it would be nice to control it remotely as that was a selling point.

b
brad
I love this thing.

I don't really have any complaints. I have been using this thing for about 3 years and the battery is still great. I run it nearly every day and i usually run it twice. I do have a smaller house. It runs mostly on the carpet side of the house. And it does a fantastic job. For something so small it pulls a ton of dust out. I wouldn't trade it for the world. I do recommend getting HEPA filters for it.

L
Lina R.
My ride or die

He hasn’t let me down a single time since I bought him 3 years ago. Always on schedule mon-fri 8.45 AM since day 1.
I did bought an iRobot for like $1k a few years earlier and I freaking hated it, it was worthless, even fell down from the stairs over and over even though I bought extra stuff to prevent just that. But this little shit does everything right and keeps my house clean!

The ONLY negative thing is that he’s very sensitive with finding floorplan and sometimes he just decides to not work no matter what, and the only solution is to delete and make a new floorplan (even though I never even touch the base or put something nearby). But since I only paid about $100 in a store-outlet I can live with that!

M
My Rosie
Does a good job

Was a gift for Christmas from my husband for Christmas

M
Monkey momma
Great value

We have had it For about a month and a half ... I really like it, the only complaint is if internet is out, you r screwed it wiling work... Overall very happy...